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Person holding a door-handle and latch assembly at a worktable outside a glass entrance, with additional handles and tools laid out. — Commercial Rekeying, Mount Hope
Two rows of lock cylinders on a metal surface with keys and colored key tags in front. — Master Key System Design, Mount Hope

Commercial · Mount Hope

Commercial Rekeying in Mount Hope

The manager's key ring went missing somewhere between the bank and the car, and the master on it opened every door in the building.

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In plain words

Losing a master key exposes every door it opened, and a commercial rekey brings that exposure back to zero. The locksmith first works out which level the missing key sat at: a single change key affects one or two cylinders, while a master reaches every lock in its group. Only the affected cylinders are repinned, which keeps the rest of the system intact and the response proportionate. Where a keying chart exists the work is precise; where the chart has been lost, the visit begins by reading and recording the existing cylinders so the new plan starts from facts rather than memory.

Sound familiar?

The renovation is finished and the contractors have gone, along with the loaner keys they used for six weeks. Trades, delivery drivers and an inspector all came through, and the front door still answers to the key that was passed around the site.

How the visit goes

Commercial Rekeying

How the visit goes

Wooden door with a dark lever handle and empty round bore, beside a deadbolt, latch, screws and screwdriver on a case. — Mount Hope
Kneeling technician using a small tool at the handle set of a black door, with an open tool bag and yellow flowers. — Mount Hope
  1. Reading the keys that already exist

    Before deciding anything new, it helps to understand the old. Gather every key the business can find, including the ones with faded tape labels, and the locksmith reads them against the cylinders on the walk. Some will turn out to be duplicates of each other, some will belong to hardware that was replaced years ago, and some may operate doors nobody expected them to. Hardware-store copies stand out by their blanks and by the way they wear. This reading shows how far the key count has drifted and whether an old master still exists, and it lets the new plan retire everything found in the drawer rather than only the keys anyone remembered.

  2. Swapping interchangeable cores

    Where the business already runs on interchangeable cores, the door hardware never comes apart. The control key goes into the figure-eight core, turns a few degrees, and the whole core slides out of the lever or padlock in one piece. A freshly combinated core goes in the same way, the operating key is tried, and that door is done. The old cores travel back to the bench to be repinned for another opening or held as spares. This is what makes cores so well suited to businesses with steady turnover: a single control key, kept in the manager's safe rather than on a ring, is all it takes to change a lock.

  3. Telling the landlord and the alarm company

    A rekey touches a few people outside the business, and the handover covers them. If the lease asks for it, the landlord or property manager receives a key to the suite entrance and a note that the locks were changed, which keeps you onside for emergencies and inspections. The alarm monitoring company is given the updated keyholder list, and it is a good moment to change the alarm codes of anyone who no longer works there, since a key and a code usually leave together. Cleaners, the courier with after-hours access and the neighbour who watches the place on holidays each collect their new key against the register like everyone else.

Commercial Rekeying

In the van

  • Master pins

  • Rekeyable padlocks

  • Commercial pin kit

  • Key gauge and decoder

  • Plug follower

Handheld diagnostic unit with a screen and buttons lying on a dirty car floor mat, cabled to a port under the dash. — Mount Hope

Commercial Rekeying

What affects the quote

  1. Number of cylinders

    The count of openings drives the quote more than anything else: each cylinder is removed, repinned, refitted and tested individually, so a three-door shop and a twelve-office suite are very different jobs.

  2. Cylinders that need replacing

    Where a worn, corroded or low-grade cylinder is better replaced than repinned, the new part is added for that door alone, and the locksmith points it out before the work begins.

  3. Doors out of alignment

    A door whose cam, strike or closer needs adjusting so the freshly rekeyed cylinder throws the bolt fully is corrected during the visit, and that adjustment is a separate item.

What to have ready

  • Do you want one key for everything, or separate groups with a master?
  • Does your lease say anything about changing locks or giving the landlord a key?
  • Do you have a current list of who holds keys?
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Commercial Rekeying: questions

Questions
We are a landlord with a tenant leaving. When should the unit be rekeyed?

Between tenants is the ideal moment: the departing tenant has handed back their keys, the new one has not yet received any, and the unit is empty for the work. The incoming tenant then starts on keys nobody else has held, and the landlord's own master or emergency key is set up at the same time. Where a lease has ended in dispute, the locksmith asks to see the paperwork before changing locks on a unit that still holds a tenant's goods.

What do you do with the old keys?

They are gathered, tested at each rekeyed door to confirm they no longer work, and then cut through so they can never be used or copied. You can keep the pieces or the locksmith takes them away. Any old key that still operates a door you chose to leave unchanged is handed back and noted on the chart, so it is clear which keys remain live and which are scrap.

Can the work be done while we are open?

Yes, and many businesses prefer it. The locksmith works one door at a time, finishing and testing each before starting the next, and leaves the main entrance until a quiet moment or until after closing. Doors staff are using are done last and their new keys are handed over first. Where a business would rather nobody sees the work, an early morning or after-hours window is arranged instead.

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